I was so excited to find out that there was going to be an Ulta in Ocean City, MD, as I shop in the outlets there quiet frequently. I am beyond pleased with the variety of product, but also with the customer service I have received from the entire team. I wanted to recognize Ericka, the manager, for going above and beyond, and truly making me feel like a valued customer and making our shopping trip a memorable experience.
Best ulta in the area, hands down. The staff was very pleasant and helped me find some of my new favorite products. Especially one person, Ericka. I was on the fence on what mascara to get and she helped me pick out an amazing one. Will definitely be going back soon!
I had a great experience with Ulta. I had never been to one of their stores before and the only reason I went is because my sister was visiting and wanted to compare it with the Ulta near her. We were greeted at the door and told where we could try samples. No pushing, but I do have to say that the person helping me knew the first time I expressed my opinion on what I like, what he wanted to show me. It was right on the money and I bought many of the things he suggested. The only reason I didn't buy everythinng is because their items are pretty pricey..Or I should say pricier than I am used to spending. All in all a very good experience.
Had a great experience here. I brought my girlfriend so she could point out things she wanted for her birthday! Patrick and Ericka were amazing and helped us out. Then I came back a few days later so I could get the things she wanted and they both remembered me and helped me find everything again and even some more suggestions. All in all great help from those two. We will be coming back again! ☺☺☺
I recently was on vacation and forgot my train case, so I went to Ulta in desperate need of makeup. Upon entering I was promptly greeted even though it was a very busy day. The store was huge and I was in a slight rush. An associate saw me and asked how she could help. She told me her name was Ericka and asked what I needed. I told her my extremely specific list and she and I got right to it. Within minutes I had everything I came in for! While walking me to the cash wrap, she mentioned they were having a sale on hair tools and products. I had a few minutes to spare, due to Ericka’s excellent customer service, so I asked her to show me where the flat irons were. She was so kind and patient with me the whole time, I felt like I was spending time with one of my girl friends! I spent a little more than I planned on, but got so much great stuff, it was worth it! I guess I’m glad I forgot my makeup after all!
Ulta Beauty is a US Hair Care Studio based in Ocean City, Maryland. Ulta Beauty is located at 12641-216 Ocean Gateway, Ocean City, MD 21842, USA.
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