I reserved this room 2 months in advance because of a car show I knew that there was going to be limited lodging for a fair price. We where 4 hours into our trip and about 30 minuets left and I recived a call at 9:30pm and was told there is a maintenance issue in our room and we cannot get into it. I asked what the issue was and was told that they had bed bugs. I then asked how they were going to make this right by us and was told there was nothing he could do for us except give a refund, and then he suggested sleeping in the Walmart parking lot. I asked for the manager and was told they weren’t in and would be the next day. It was now like 10:45 at night but we where able to find a different hotel (for more money). Anyway I proceeded to contact the manager all weekend and had no success. Safe to say my friends and I will NEVER book there again.
Good location for beach access and nice to have close, free parking to the hotel. Front desk folks were very friendly. Room was serviced each day, but didn't get coffee refills, even after asking face-to-face before leaving AND leaving a note (had to go to front desk). Bed and pillows too soft for my liking, but, all-in-all.. a very average hotel experience.
The cleaning staff only cleans vacant rooms. You have to pull teeth to get new towels. The floors were so dirty that when we took off our shoes our white socks turned black on the bottoms. There were pubic hairs on the bathroom and bedroom floors. The place just makes you feel uncomfortable and dirty, especially if you have children with you. You can't even talk to management most days because they leave at random times. The only saving graces are the spaciousness and location. If this hotel was anywhere else, it would have been shut down long ago.
I had to give 1 star in order to write a review. If I had my way, they would have gotten a big fat ZERO! Such an incredibly disgusting facility. As soon as we walked in the room I had to gag because the smell was so bad! Their website clearly says, "We have spent the last year doing a complete renovation of OC few remaining historic hotels." Looking on the web makes it look so nice. I should have been vigilant about reading other reviews. Unfortunately it was a decision I would regret and have to live with. Well, they sure didn't do any renovations in what I saw. We even lost the money for the second nights stay because we refused to stay and just checked out knowing we wouldn't get a refund. I could go on and on, but the bottom line is, DON'T STAY THERE.......EVER!!!! Worst experience for me, my husband and our friends!
It was awful the microwave wouldn't work so we had to move it to another outlet unfortunately the only was was right next to the sink then we found out the fridge wasn't working so everything melted or was warm $25 worth of chocolate melted. We had to move the fridge to another outlet and again, was right in front of the sink. Over the whole 4 day stay our room was only cleaned once. However it does have a nice location to the boardwalk
The Ambassador Inn is a US Lodging based in Ocean City, Maryland. The Ambassador Inn is located at 108 5th St, Ocean City, MD 21842, USA.
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